Help CentreCustomers
The customer portal
A password free area where your customers manage their own bookings.
Customers sign in at /customer-portal with a magic link. They enter their email address, we send them a link, and clicking it signs them in. There is no password to forget.
What they can do there
- See upcoming and past bookings, and reschedule or cancel where your policy allows it.
- View quotes and invoices you have sent them.
- See and cancel their waitlist entries.
- Update their own contact details.
- Manage their privacy choices, including marketing consent.
They also see any note you marked as visible to the client, which is a tidy way to share aftercare instructions or what to bring.
Still stuck?
Tell us what you were trying to do and we will pick it up from there.
support@oteev.com
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