Help CentreCustomers

The customer portal

A password free area where your customers manage their own bookings.

Customers sign in at /customer-portal with a magic link. They enter their email address, we send them a link, and clicking it signs them in. There is no password to forget.

What they can do there

  • See upcoming and past bookings, and reschedule or cancel where your policy allows it.
  • View quotes and invoices you have sent them.
  • See and cancel their waitlist entries.
  • Update their own contact details.
  • Manage their privacy choices, including marketing consent.

They also see any note you marked as visible to the client, which is a tidy way to share aftercare instructions or what to bring.

Still stuck?

Tell us what you were trying to do and we will pick it up from there.

Contact support
support@oteev.com
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