Help CentreReminders & workflows

Message variables

Placeholders that are swapped for real booking details when the message is sent.

Type a variable into any workflow message and it is replaced when the message goes out. The editor lists them all, so you never have to remember the exact spelling.

The booking

  • {SERVICE_NAME}, {EVENT_DATE}, {EVENT_TIME}, {EVENT_END_TIME}, {EVENT_DURATION}, {TIMEZONE}
  • {BOOKING_LINK}, {RESCHEDULE_LINK}, {CANCEL_LINK}
  • {LOCATION}, {MEETING_URL}, {PRICE}

The people

  • {ATTENDEE}, {ATTENDEE_EMAIL}, {ATTENDEE_PHONE}
  • {ORGANIZER}, {ORGANIZER_EMAIL}, {BUSINESS_NAME}

Billing

  • {INVOICE_NUMBER}, {INVOICE_AMOUNT}
  • {QUOTE_NUMBER}, {QUOTE_AMOUNT}
Good to knowSMS is charged per message and long messages are split, so keep variables tight in SMS. {CANCEL_LINK} and {RESCHEDULE_LINK} are the two worth the characters.
Still stuck?

Tell us what you were trying to do and we will pick it up from there.

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